Return & Refund Policy – MrFreshVeggie
At MrFreshVeggie, we are committed to delivering fresh, high-quality produce right to your doorstep. However, if you’re not completely satisfied with your order, we’re here to help.
✅ Eligible Returns
You can request a return or refund under the following conditions:
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You received damaged or spoiled items
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You received the wrong item or missing items
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The product was expired at the time of delivery
📦 How to Request a Return/Refund
Please contact us within 24 hours of delivery through any of the following:
📞 Call: +91 90001 63180
📧 Email: [email protected]
Provide your order ID, a photo of the issue, and a brief description.
🔁 Refund or Replacement
Once your claim is reviewed and approved:
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You can choose a refund to your original payment method (processed within 3–5 business days), or
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Request a replacement delivery (subject to product availability)
❌ Non-Returnable Items
Due to the perishable nature of fresh produce, we do not accept returns for:
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Items reported after 24 hours of delivery
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Products that have been consumed or partially used
Your Trust Matters
We work hard to maintain the highest quality standards. If something doesn’t feel right, don’t hesitate to reach out — your satisfaction is our priority. 🌿
