Refund Policy

Effective Date 11-May-2025

At Mrfreshveggiee, customer satisfaction is our top priority. We take great care in delivering fresh, high-quality produce right to your doorstep. Please review our refund policy below:

Perishable Items

Due to the nature of our products:

  • All perishable items are non-returnable unless they are delivered damaged or incorrect.
  • We recommend inspecting your order immediately upon delivery.

Refund Requests

To ensure timely resolution:

  • All refund requests must be made within 3 hours of delivery.
  • You must provide valid proof (such as clear photos or videos) showing the issue.

Refund Approval & Processing

  • Once your request is reviewed and approved, the refund will be processed within 3 business days.
  • Refunds will be issued to your original payment method or as store credit, based on your preference.

Need Help?

If you have any questions or concerns, please contact us through: